‘Hidden’ workers employed by public service contractors are often trapped in low-paid, insecure jobs where being badly treated is a normal part of working life, according to a trade union report.
The report summarises a two-year project to help the workers involved.
As many as 1 in 4 people working in public services (around 1.2 million in total) are now employed by private contractors. Many are migrant workers.
Outsourced workers often face poor working conditions and have only limited knowledge of their employment rights.
Vulnerability and insecurity make workers scared to challenge abuse of their employment rights.
Trade unions have a clear role in countering unrestrained managerial power and restoring the dignity of vulnerable workers.
Source: The Hidden Workforce, UNISON